Zoé Axon — Autonomous IT Service Management

Meet Zoé.
The future of voice
for IT support.

Zoé resolves L1–L3 tickets autonomously — password resets, slow laptops, VPN failures, software requests — in seconds, not hours. Watch her work live.

Resolves in secondsAverage 42 s end-to-end
Proactive self-healingDetects issues before users notice
Voice nativeHands-free, phone-friendly, accessible
Executive-grade insightsLive KPIs, heatmaps, SLA dashboards
zoé
Core AI
Voice Agent
Orchestrator
Reasoning
Guardrails
Actions
Voice I/O
0%
Auto-resolved tickets
0 sec
Avg. resolution time
0%
IT workload reduction
0.0 / 5
User satisfaction

How Zoé works

One agent. L1 through L3. Zero waiting.

Zoé listens, reasons, and acts across your identity, endpoint and network stack — fixing issues before your service desk even sees them.

Conversational L1 agent

Natural voice + chat interface resolves password resets, MFA, access requests and more in under a minute — no handoff required.

Autonomous L2 remediation

Policy-driven runbooks orchestrate Nexthink, Active Directory, Intune and Zscaler to self-heal endpoints end-to-end.

L3 safety net

When confidence drops, Zoé hands the ticket to engineers with a full diagnostic trail — never a cold escalation.

zoéThe future of voice

See all 15 scenarios resolved end-to-end.

Password resets, slow laptops, Zscaler, onboarding, software requests and more — delivered as a live, click-to-play demo suitable for the boardroom.

  • Nexthink-driven self-healing
  • AD / Azure AD / Okta identity flows
  • Zscaler VPN & tunnel diagnostics
  • Intune silent app deployment
  • Approval workflows with full audit
  • Proactive license management